Complaint Review: TRAVRES HOTELS.COM

THIS REPORT AS TO RIPOFF  ARE AS FOLLOWS :  ON 04-22-13   I BOOK A FLIGHT THROUGH  JET  BLUE TO TRAVEL TO  ARUBA .  UPON DOING SO  I  WAS GIVEN  A  LIST OF  HOTELS AS TO WHERE TO STAY  THROUGH  JET  BLUE  ALIANZ GLOBAL  ASSISTANCE . UPON ARRIVAL ON -- 07-09-2013  AND  CHECKED IN TO THE TRPOICANA  I WAS AMAZED WITH ON BELEIF AS TO THE ROOM  THAT WAS GIVEN TO ME . I REFUSE  TO  ACCEPT  SUCH  CONDITION AND UPON INVESTIGATION I RELEIZE  THE  HOTEL WAS UNDER  REPAIRS .   I  IMMEDIATELY  ADDRESS  THE  ISSUE  WITH THE FRONT  DESK AND  CANCEL  SUCH  RESERVATION  AND THE $100:00 CHECKING  FEE WAS REFUNDED  TO  ME .  DURING  SUCH  TIME  A SHIFT  CHANGE  WAS  IN PROGRESS  AND  LEAVE  FORGETTING  TO  COLLECT  THE  CANCEL  RESERVATION  RECEIPT .   I CONTACTED  THEM  LATER  AND  I WAS  TOLD  ALL  CLAIM  CANNOT  BE ACKNOWLEDGE  UNTIL  THE  END  OF THE  MONTH .  I HAVE  TRIED  NUMEROUS  TIME  TO  MAKE  SUCH  CONTACT  THROUGH  THE  TRPOICANA  HOTEL  AND  TRAVRES  COMPANY FOR  THE  CREDIT  OF  THE  $ 915:00  THAT  WAS PAID  THROUGH  MY  CREDIT  CARD  AND UNABLE  TO  RECEIVE  ANY  INFORMATION  AS  SUCH .   MY  BANK  --TD -- BANK  HAS  INFORM  ME  THEY CANNOT  DISPUTE  SUCH  CLAIM FOR  AN ERROR  DID  NOT  OCCUR  BECAUSE  IT  PAST  THE  60  DAYS  CLAIM  DATE  FOR  SUCH  ACTION . 

I  AM  HEREBY  PLEADING  MY CASE  WITH YOUR  AGENCY AS TO MY RIGHT FOR MY REFUND CREDIT  BE RETURN TO ME .

THANK  YOU , 

LIVINGSTONE  BUCHANAN