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  • Report:  #1111657

Complaint Review: TRAVRES or Roomstays.com

TRAVRES or Roomstays.com I booked a room through these people. They sent a confirmation and email regarding charges. They added extra charges on my credit card which I did not authorize. Florida, and WA Internet

  • Reported By:
    SueinTorontoCanada — Orangeville New York
  • Submitted:
    Mon, December 30, 2013
  • Updated:
    Mon, December 30, 2013

I check my bill online on a regular basis. I was told in an email, after billing through this Roomstays.com (which I didn’t realize I was booking through… thought I had the hotel direct), but anyway,… they send a confirmation number and an email letting me know the charges. 

Was booking hotle reservations in Toronto, Canada. I live one hour north of Toronto. The total price, which roomstays emailed to me was 

Total Charges: $497.54

When the billing actually went through my credit card they charged me $531.51, and also an additional charge for some kind of unspecified transportation… $10.84

 

The billing address for the $531.51 was from:

TRAVRES*HotelRsrvation

877-283-5585,WA 98004

 

The charges for the extra:

ROOMSTAYSCOM

TAMPA,FL 336350000

 

Contacted credit card company for official complain and then cancelled my card so no more charges go through on that number...

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