Complaint Review: Tree House Marketing

I returned Zylacor, a weight loss product, to the Company. They said I had a 30 day trial offer and the product had to be returned by the 37th day. I returned the product before the 37th day, but they said that it was 37 days from the shipping date not the date of receipt. Doesn't make any sense, how do they expect me to try the product for 30 days when have of the 30 days were gone before I received the product.

Also, if it had been 37 days they should have charged my account on the 37 or 38th day, however, they waited until I returned the product and charged me the day after they had received the return - doesn't make any sense. I did manage to get my money back - this was in July, however, they charged it again in August and I'm fighting with them again. So sad.

Sherry
West Virginia

Sherry
Lewisburg, West Virginia
U.S.A.