Complaint Review: Trend Times

I purchased an item from www.trendtimes.com on December 7, 2004. I was promised delivery within 10 days. I have not received the merchandise and all calls and e-mails go unanswered. Their phone is linked to an answering machine and messages are never returned.

I believe we should get together and file a complaint with the Arizona AG's office. I have had great success going that route in the past.

There is a simple online complaint form to file located at http://www.ag.state.az.us/consumer/index.html. The Arizona Attorney General can also be contacted at:


PHOENIX
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926
Telephone: (602) 542-5763
outside of the Phoenix Metro Area (800) 352-8431

or

TUCSON
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints
400 W. Congress
South Building, Suite 315
Tucson, Arizona 85701-1367
Telephone: (520) 628-6504
or (800) 352-8431

Since we expected delivery by US Mail, this can also be construed as mail fraud. The BBB isn't going to help. Criminal complaints get action. Also, they are using Yahoo.com to provide their storefront. Contact Yahoo with all complaints and they will be shut down.

Donna
Woodstock, Maryland
U.S.A.