Complaint Review: Tri-Cities Nissan

Tri-Cities Nissan sent me a letter in the mail claiming that if we came and test drove a car that they would give us a $500.00 gift card for Wal-Mart. We went and test drove and ended up buying the car. They claimed that we would get the card in the mail around the same time we got our new tags.

When we got the tags and not the card we called and were told they were mailing us a new one right then. Three weeks later we still had not received it so we called and were informed they were not doing that any more and there was nothing they could do about it. Four months later we still never received it. It's not that big of a deal, I just don't like dishonesty. If they will lie about that what else are they willing to do.

Keepthemhonest
Erwin, Tennessee
U.S.A.