Complaint Review: Tri-State Area Movers

I hired tri-state movers to handle my move. I was quoted and told there could be extra charges after initial quote. I paid for the initial quote and then after the move was complete i was charged for additional services. I called the company to get an explaination of what the charges were and after three attemps to get the information i disputed the charge with American Express. American Express contacted the company and they did not once respond to the dispute. The dispute was settled in my favor. I received a call from the onwer of the company who was nasty and threatening and told me I had no right to dispute the charges. I told him if someone had produced a reciept and explanation there would of been no probelm. The owner Gaverial proceeded to threaten me all day and harassed me to get the dispute reversed or he would put a lien on me. He also threatened violence. I discovered that he charged my American Express card again for the money they were paid plus the disputed charge. THe company did not have my authorizan to charge me again for what i paided for and disputed which was legally settled in my favor. I have contacted Amercian express and they will not get away with charging customers twice and treat customers in the most nasty threathing manner.