Triclear Fraudulent Shipping and Credit Card Billing after I refused the product Suisun City California
Customer Service
Please fill out the form below and one of our customer service representatives will get back to you shortly via email.
Request:
A Customer Service Agent to contact me. This is fraudulant.
*First Name:GAYLE
First Name is required
*Last Name:W
Last Name is required
*Email Address:fXXXXXXX5@yahoo.com
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Zip Code:93015
Message:
Approximately 1 weeks ago I RECIEVED A PHONE CALL FROM ONE OF YOUR TELEMARKETERS TRYING TO SELL ME YOUR PRODUCT TRICLEAR. I am 52 years old and don't care about acne products, So I refused your free trial period. Well, I guess I really pissed her off when I refused several products she tried to sell me and charge to my Discovercard., because she sent your product triclear anyway.Shipping date Aug 14 2007. So please, Be expecting a return to sender of this product TRICLEAR, along with a copy of my complaint to my Discovercard refusing any money to your company and I have requested to fully investigate you for fraud . So, Please make SURE, I do not get charged for this product and if you have me on your files as trying out your free trial, REMOVE ME! I will ALSO be sending a copy of my complaint to the better buisness bereau ALONG WITH YOUR ADDRESS AND PHONE NUMBER FOR FRAUDULENT BILLING.
I Thank you in advance for your , I assume ,PROMPT ATTENTION in this matter.
Sincerely,
Mrs. Gayle W
e/USPS DELIVERY CONFIRM
9101 8052 1390 7946 7241 34
RETURNED TO SENDR AUG 17 2007
*=Required
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Contact Us:
Our Customer Service team is open from
6:00am 5:30pm PST, Monday through Friday
and 7:00am 3:30pm on Saturday
TriClear Customer Service
P.O. Box 1699
Suisun City, CA 94585
1 (800) 4947260
Gayle
Fillmore, California
U.S.A.
3 Updates & Rebuttals
Firstmate805
Fillmore,California,
U.S.A.
Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
#4Author of original report
Sat, August 18, 2007
WOW !! Some people just don't get it!! I told you I didn't want the product on the phone !! Why would you send the product anyway? Are all of the employees at Triclear taught to do business this way? My, I would think you would be out of business by now, just in the loss of Shipping! Where I went to school, I DO NOT means, NO/ NO Thank you!
(It doesn't mean NO, but send it to me now Anyway.) Sorry, but I just think that your customer service Dept./ Marketing Reps. need a Refresher Course on Customer relations. Good Luck.
ThankYou
gayle
Firstmate805
Fillmore,California,
U.S.A.
Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
#4Author of original report
Sat, August 18, 2007
WOW !! Some people just don't get it!! I told you I didn't want the product on the phone !! Why would you send the product anyway? Are all of the employees at Triclear taught to do business this way? My, I would think you would be out of business by now, just in the loss of Shipping! Where I went to school, I DO NOT means, NO/ NO Thank you!
(It doesn't mean NO, but send it to me now Anyway.) Sorry, but I just think that your customer service Dept./ Marketing Reps. need a Refresher Course on Customer relations. Good Luck.
ThankYou
gayle
Grettavon
Suisun,California,
U.S.A.
TriClear Response
#4UPDATE Employee
Fri, August 17, 2007
Greetings from TriClear Management Team!
We at TriClear believe in World Class Customer Service!
Our "Free-Trial" model benefits our customer since we pay for the shipping!
If our product doesn't work for you, cancel your subscription, and return the product for a refund.
The best time to contact our Customer Service Professionals is Tuesday - Saturday 10:00am - 3:00pm Pacific Standard Time. We strive for 1 minute hold times.
We really want to go out of way for you!
TriClear Customer Service #:
1-800-494-7260