Trilegiant Corporation ripoff Cheyenne Wyoming
My house mortgage is with Chase Manhattan, after paying a few statements I noticed my mortgage had a $9.00 charge for optional services. After calling Chase, they said that I had signed up for a travel service, however I never did. They said they would send proof from this Trilegiant Corporation where I requested this service. I paid the Mortgage for two months not realizing this charge was on my mortgage.
I get a check in the mail for $9.00 from Trilegiant Corporation with a letter from Chase saying that they are refunding this money and that my request to cancell this optional product policy,that I never requested in the first place, had been canncelled. When talking with them they said they would send proof that I ordered this service.
I think they may be doing this to alot of people and it is unethical and a RIP-OFF.
Shawn
Lafayette, Louisiana
U.S.A.
1 Updates & Rebuttals
John - Sr Technician
Poughkeepsie,New York,
U.S.A.
read all offers with your bills
#2UPDATE Employee
Fri, May 21, 2004
Trilegiant,and other direct marketers use somthing
called the negative option responce, which means
if you dont respond "no" it is taken to mean you
want the service. I suggest you read all offers
with your bills to check if they are negative option offers, if you dont you will be billed