Complaint Review: Trilegiant Corporation

I was contacted by this company using the name Privacy Guard about the credit protection services they offered. I was not interested, but the sales person for the company was very pushy and rude. He said that he would just send me information on the service they offered. If I wanted to enroll at that time, then I just needed to return a form he would send. If I did not want to enroll, then I needed to do nothing.

After reviewing the information he sent me, I chose not to enroll and did not return the form. However, the company went ahead and enrolled me without my consent. They claim I verbally agreed to join, but that is not the case. The salesperson intentionally lied to me about the forms and not needing to do anything to keep from being enrolled. This practice is not only dishonest, but illegal.

Thomas
Pleasant Dale, Nebraska
U.S.A.