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  • Report:  #591179

Complaint Review: Trilegiant TLG Affinion Cendant Protection Plus AutoVantage AutoVantage.com AOL AutoVantage

Trilegiant, TLG, Affinion, Cendant, Protection Plus, AutoVantage, AutoVantage.com, AOL AutoVantage, Trilegiant Corporation Auto Club...I Think Not Internet

  • Reported By:
    grey — Fort Wayne Indiana United States of America
  • Submitted:
    Fri, April 09, 2010
  • Updated:
    Fri, April 09, 2010

I enrolled in the AutoVantage gold service simply for an offer that they were offering and I thought, "why not, never know when I might need a tow truck". Needless to say, I was driving my dad's truck to work and the radiator went out, just as I got there. I called them at 10:30 PM that evening to get a tow truck as one of their 5 advertised "free" annual tows with up to 150 Miles travel distance. Needless to say 2 and three quarter hours later still no tow truck and I was getting tired. I called them up and canceled the tow truck and got a ride home. They advertise even in their phone recording that they want to bring "prompt" service to their members. Needless to say I didn't feel like I was part of the Auto Club nor will I continue.

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