Tristar Products rip-off failure to ship products in full Wallingford Connecticut
I ordered the Pasta Pots from Tristar Products on 12-20-02. I was told that I would receive the two sizes of pots, cookbook, pasta lifter and cheese grater all for the price of $14.99 plus shipping and handling for a tolal of $22.94.
I asked for confirmation and was told three times that everything was included in one price. After numerous telephone calls I finally received the large pot on 2-6-03. I have since placed three more calls and each time was told the small pot would be sent.
I called today, 3-11-03, and was told that they would be shipping the small pot, but I was not entitled to the cheese grater or lifter. It would cost an extra $9.99. I would classify this as disceptive selling practices. I thanked the lady for the lesson I had learned.
Joanne
CHARITON, Iowa
U.S.A.