Tristar Products ripoff Wallingsford Connecticut
I ordered the Sewsmart Pro November 27, 2002. I was charged $21.98 and was supposed to receive both the Sewsmart Pro as well as a handheld sewing machine. Shortly after Christmas, I received The SewSmart product along with a separate invoice that indicated the handheld machine would be sent separately.
As of January 26, 2002, I have yet to receive the handheld sewing machine. All attempts to contact Sewsmart have ended in a brick wall.
The Telephone number on which I called to order the product has advised me there is nothing they can do, while contact information for Tristar products is unavailable.
I am very disappointed with the lack of service I have received and would discourage anyone from ordering from this company.
Donald
Tonawanda, New York
U.S.A.
4 Updates & Rebuttals
William
Longmont,Colorado,
U.S.A.
Tristar Products - Corporate Address, Phone, Website
#5Consumer Comment
Wed, January 29, 2003
That Wallingford, CT. address is BOGUS. In months of writing, I have never received any response whatsoever, and they are not even listed in any Wallingford Business, or Phone Directories. Also, Customer Service (if and when they answer their 1-800 phones) refuse to give any Corporate Information out.
Their real Corporate Address is:
Tristar Products, 4 Century Drive, Parsippany, New Jersey, 07054. Tel: 973-683-1000, Fax: 973-683-1001, and I did receive a response within 30 minutes from their Email Address (although that may be just a scam response too, it remains to be seen, but at least I received a quick response, which has never happened before.).
Their Website, as they show on TV, http://www.tvinventions.com is really owned, and registered by Tristar Products, and there is no information on that Website as to their Corporate information. Their Corporate Website really is http://www.tristarproductsinc.com and their Email address is info@tristarproductsinc.com
Good Luck !
William
Longmont,Colorado,
U.S.A.
Tristar Products - Corporate Address, Phone, Website
#5Consumer Comment
Wed, January 29, 2003
That Wallingford, CT. address is BOGUS. In months of writing, I have never received any response whatsoever, and they are not even listed in any Wallingford Business, or Phone Directories. Also, Customer Service (if and when they answer their 1-800 phones) refuse to give any Corporate Information out.
Their real Corporate Address is:
Tristar Products, 4 Century Drive, Parsippany, New Jersey, 07054. Tel: 973-683-1000, Fax: 973-683-1001, and I did receive a response within 30 minutes from their Email Address (although that may be just a scam response too, it remains to be seen, but at least I received a quick response, which has never happened before.).
Their Website, as they show on TV, http://www.tvinventions.com is really owned, and registered by Tristar Products, and there is no information on that Website as to their Corporate information. Their Corporate Website really is http://www.tristarproductsinc.com and their Email address is info@tristarproductsinc.com
Good Luck !
William
Longmont,Colorado,
U.S.A.
Tristar Products - Corporate Address, Phone, Website
#5Consumer Comment
Wed, January 29, 2003
That Wallingford, CT. address is BOGUS. In months of writing, I have never received any response whatsoever, and they are not even listed in any Wallingford Business, or Phone Directories. Also, Customer Service (if and when they answer their 1-800 phones) refuse to give any Corporate Information out.
Their real Corporate Address is:
Tristar Products, 4 Century Drive, Parsippany, New Jersey, 07054. Tel: 973-683-1000, Fax: 973-683-1001, and I did receive a response within 30 minutes from their Email Address (although that may be just a scam response too, it remains to be seen, but at least I received a quick response, which has never happened before.).
Their Website, as they show on TV, http://www.tvinventions.com is really owned, and registered by Tristar Products, and there is no information on that Website as to their Corporate information. Their Corporate Website really is http://www.tristarproductsinc.com and their Email address is info@tristarproductsinc.com
Good Luck !
William
Longmont,Colorado,
U.S.A.
Tristar Products - Corporate Address, Phone, Website
#5Consumer Comment
Wed, January 29, 2003
That Wallingford, CT. address is BOGUS. In months of writing, I have never received any response whatsoever, and they are not even listed in any Wallingford Business, or Phone Directories. Also, Customer Service (if and when they answer their 1-800 phones) refuse to give any Corporate Information out.
Their real Corporate Address is:
Tristar Products, 4 Century Drive, Parsippany, New Jersey, 07054. Tel: 973-683-1000, Fax: 973-683-1001, and I did receive a response within 30 minutes from their Email Address (although that may be just a scam response too, it remains to be seen, but at least I received a quick response, which has never happened before.).
Their Website, as they show on TV, http://www.tvinventions.com is really owned, and registered by Tristar Products, and there is no information on that Website as to their Corporate information. Their Corporate Website really is http://www.tristarproductsinc.com and their Email address is info@tristarproductsinc.com
Good Luck !