Complaint Review: Tritech.org; Cyberage.com

The "Join-up" page offered a two year membership plus a two week trial membership. There was no mention of trial becoming permanent and monyhly recurring.

Since I signed up my Visa card has been stripped of $164.70 in $29.95 and $24.95 batches.

Only by looking through the 5 and 1/4 pages of nine lines to the inch printing of Terms and Conditions did I discover in par 17.2 that the trial reverted to a recurring monthly subscription of $24.95 after the fortnight when, supposedly, an email was sent to warn of the coming changeover (Not Received) and a link to www.cyberage.com/cams/cancelplat where one could cancel, (had trouble getting the link to work, but finally made it on 14 July.

I attempted many times to obtain from tritech.org the organisation they were debiting my Visa card for, but co-operation was non-existant; I had been using their transaction search webpage but without result until a deduction on 11 July for $29.95 gave me the details. The $29.95 deduction seems to be a repitition of the original two year subscription. This I consider to be straight out theft.

The roll-over to a recurring $24.95 for the trial was underhand and showed lack of ettics in the organisartions concerned.

Cyberage.com and tritech.org should be branded as scammers and the fact made very public. There is considerable input by other internet users on these two organisations.

Derek
Palm Cove Queensland
Australia