Complaint Review: Troll And Toad

I placed an order for products with trollandtoad.com. Not only was my order late..(took that up with USPS) I was charged for items I did not receive.

I not only had to call, I had to almost strong arm them into giving me a refund on the items I did not receive. This is not the way E-Commerce I have ever dealt with has ever been before. This is sub par customer service. I recommend that anyone thinking about doing business with them to go elsewhere.

Conrad
Vidor, Texas
U.S.A.