Tru Belleza Shameful Thieves: Stealing from me - a disabled senior citizen - living on affixed income Greenville, South Carolina (returns Tru Belleza) South Carolina
On Saturday, May 21,2016 while I was on facebook, an ad appeared. It mentioned a new product that can vanish wrinkles from your face. It supposededly has been through trials to prove it's effectiveness. In fact, what grabbed my attention, was the fact that Lisa Laflamme (a well known news broadcaster here in Canada) provided her endorsment of the product. So, i thought that this has to be a legitamite product if she has used it and it made a significant imiprovement in her facial flaws.
I never thought for a moment that this could be a scam!!!! I proceeded to order on-line. I used my Visa Debit Card. The total for the product was supposed to cost $3.95 and I would receive it in the mail within 7 - 10 days. This was supposed to be a promotion offer. As soon as I finished on the internet, I received a phone call from a male, confirming my information. He asked me for the 3 number code on the back of my debit card and I refused to give it to him - he then hung up on me.
I checked my bank balance soon after and saw that $5.33 had been withdrawn and also $1.33 had been withrawn.
Today I updated my bank book at my branch and saw that this same company had withrawn $151.76 on June 04, 2016.
I spoke with a bank teller and she told me that they can't do anything about it because too much time has passed. There was probably a terms and conditions clause stating that you have only so many days to cancel your account. I was not even aware that I had an account with this company. After arriving home I called # 1 - 905 - 581-5576 and spoke to a rep. by the name of Hollie (employee # 3324) Her accent was so heavy that it was difficult to understand her. However, I believe that she told me that my account is cancelled because I understood "cancelled". The teller at my bank informed that I needed to call them or else they would continue withdrawing this later amount from my account.
I would like to see that this company is stopped from deceiving the public and taking our money. Please, Please, help me as well as all the others who have been scammed like this. By the way, I have only received (to date) a small tube (0.6 0z.) of instalift Rapid Wrinkle Control which arrived appoximately one week after May 21, 2016