Complaint Review: True Dental Discounts

After deciding to go with True Dental Discounts (Careington), they had their money in 24 hours. My situation changed and I decided to cancel, which I was told I could do. I cancelled within 48 hours and was told it would take between 4 to 6 weeks to get my refund of $174. Well, after 5 weeks I hadn't received anything, so I called and was told that my refund had been approved and the check generated, but she couldn't tell me when it would be sent. So I waited another week and 1/2 (total 6 1/2 weeks) and still no check. When I called again, I was told that it was pending. So I'm seeing the "run around" game being played. I told them in no uncertain terms that if I hadn't received the check in one week, I would be visiting the Kansas Atty. General's office.

Stay away from this company. If this is any indication as to how they conduct the other elements of their business, then they don't deserve to be in business, and certainly don't deserve your business.