Complaint Review: True Local

Truelocal website has been manipulating customer feedback regarding a
Business called Back to Basics Natural Therapies in Melbourne. They
have now removed 7 negative post from the site after it has been
approved by the moderation team.

Back to Basics have
unqualified practitioners, falsely use logos of massage organisations
that they don't belong to, and have been advertising on Spreets,
running promotions that don't deliver on the promised value. They
provide such bad service that many customers have complained, yet
Truelocal.com.au keeps removing these negative post. I think it should
be illegal for a business to so easily order Truelocal to remove
negative post and manipulate the reviews to their business, deceiving
hundreds of unaware customers because they have a false impression that
there are only postive reviews to the business on the truelocal site
which claims that they are the champions of consumer research on
businesses.

I
have complained to Consumer Affairs, the organisations that they
falsely claim to be sanctioned by, and I have also attempted to
complain to Truelocal, all to no avail :(

I hope you guys can do
something, so that no more customers get lied to and decieved by back
to basics. Shame on Truelocal, manipulation of true customer feedback
should be illegal! "True"local? Ironic, it should be Local"lies".