Complaint Review: TruePoker.com

i was playing truepoker.com for couple years, was winning a little by little, cashedout, they paid ok, no problem. finally, when i won $27,910.20 few weeks ago, they froze my account when i wanted to cash out. saying that they have to do some sort of investigation and that it will take no more than 24 hours. in 24 hours i contact tem, they say, that the accuont is still under investigation, and they need another 24 hours and so on for few days. then, all of a sudden, they e-mail me a form (credit card authorization), asking me to fill it out and sign it. my first, middle and last name, my address, my social security number, my credit card number, code on the back of the card, exp. date, mother's maiden name, address of where credit card statements come. also, they've listed all of my transactions (depoits i 've made to truepoker.com to play)($24,691.00) since january 1st,2006, and they asked me to put my name and authorize TruePoker.com to charge my credit card for the amount of $24,691.00 AGAIN. and they wanted me to sign that form.!!!!

ofcorse i denied. they threatened me, if i don't sign it, they won't give me my money ($27,910.20). i said again and again and so many times, that i won't sgn it. they repeated themselves, don't sign the paper, forget abuot your money. then they started falsely accusing me of cheating on their site. they couldn't find anymore excuses of not paying me, that to accuse me of something, that never happened. they said something about unpaid chips etc.

i still don' get it. how can you get unpaid chips, if you don't have any money on the account to play, you can't play, and you can't get anything in no way. anyways, that was just an excuse. another lame excuse as that paper they wanted me to sign with all my confidential information on it and authorize them to charge my credit card for $24K once AGAIN. i mean, wy would they need my mother's maiden name and my social, and my bank statements and copy of the credit card and driver's license(both sides!!!) just to send me a check>?????

could somebody please explain this to me? they are not putting money back on my credit card, they send me a check. why in the world they require(they said it's their requirement) such information, just to send a check?
anyways, TRUEPOKER.COM ripped me off for $27,910.20 and they still want me to sign that paper, so they can charge my credit card gain for $ 24,691.00, probably because $27,910.20 is NOT enough for them!!!
if you still playing on truepoker.com -- LEAVE~!!!! if you never played there before -- DON'T!!!!

John
san francisco, California
U.S.A.