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  • Report:  #1487769

Complaint Review: Trusii

Trusii Trusii Water Machines Trusii Review Trusii Case Study Trusii Company Wellness program services llc d/b/a trusii Paid nearly $10,000 for a water machine that doesn't work as promised and was supposed to be reimbursed as a study participant but was not paid.  Los Angeles, CA

  • Reported By:
    Jennifer — Los Angeles CA United States
  • Submitted:
    Thu, November 14, 2019
  • Updated:
    Mon, November 18, 2019

I purchased this molecular hydrogen water system as a "case study participant" in which I was told I was going to be reimbursed $300 per month for 3 years to start immediately after purchase.  This would pay for my time in participation as well as cover the complete cost of the machine.  However, the machine had to be paid for upfront, and I began to get nervous when it took weeks to get any updates on where the machine was. 

Once I paid for it, it took over 15 weeks to receive the product. Much later than promised.  I received one $300 payment during that time and to date have received nothing after, despite following study requirements.  Email inquiries are either not replied to or don't fully answer questions about when payements will be delivered.  Mass emails were received, basically saying they were having issues and delays, but after months of this I again got very nervous.  

I started digging and found this:   Trusii scam

Hundreds of people in a similar situation to me, many with broken machines or units that did not deliver hydrogen amounts as advertised and did not recieve compensation as promised!

So I ordered a hydrogen test kit and found that like many others, my unit did not deliver the promised amount of hydrogen.  It is supposed to deliver 5-9ppm but only getting 3-4ppm on multiple tests.  

Now I am stuck with a nearly $10,000 machine that doesn't do what it promises and am part of a bogus case study in which I will not get reimbursed.  

 

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