Complaint Review: trusii

On April 2019, I entered an agreement to participate in a case study with trusii, wherein trusii has participants take out loans from one of their lending partners in order to finance a molecular hydrogen machine, and promises its customers to reimburse them monthly for nearly the entire loan over the course of 3 years, in return for providing monthly testimonials, answer monthly questionnaires, and promoting trusii on social media, etc. My loan was for $13,000.

I received my monthly compensation check the first month. Since then I have not received any of the agreed upon monthly compensation. I have contacted the company repeatedly about this issue. In response, they ignored my calls and emails.

Eventually I was able to speak with one of the CEOs, Jeff Taraday. He reassured me that he would personally make sure that the checks should have sent to me, that they would be sent to me as soon as possible, and that the reason I was not receiving the checks was because the company was having 'growth pains'.

It has now been several months; I have continued to try to resolve the issue fairly with them, but I have consistently been ignored--and I have not received any checks, despite fulfilling my monthly requirements.

Moreover, since a few weeks ago, I no longer even have the molecular hydrogen machine! I returned it and expressly stated to trussi that I will no longer participate in the case study, until a fair resolution can be agreed upon. I have not heard from trusii.

And it is very important to note that there are hundreds of others in the same situation, all of whom testify to the fact that trusii is failing to pay case study participants money it had promised. But please don't take my word for it: Christina Farr, a technology and health reporter of CNBC (https://www.cnbc.com/christina-farr/) has written an article for CNBC exposing trusii's wrongdoings, where she notes how wide-spread the issue is: https://www.cnbc.com/2019/09/14/trusii-hydrogen-water-left-customers-complaining-of-a-scam-bad-debt.html

All of this is hardly surprising given the CEO's criminal record: Christopher Kennedy, the CEO of trusii, faces criminal charges, and is currently free on bail. He was arrested February 2019 on five criminal charges (one for second-degree organized fraud and four for third degree grand theft. Farr mentions this in the article linked above, and it is attested to by court records: https://florida.arrests.org/Arrests/Christopher_Kennedy_39898700/?fbclid=IwAR0gfrX4FZOde5Zgo6kB2RE4mN0npfmJKOU-VeQ1i7tAJ5RwzxoXNH68MM4)