Trust Benefits I got a call that I would receive a credit card I was asked which one I would perfer, Master Card or Visa. I answered Visa I was told it would cost $299.00 Champlain New York *UPDATE Trust Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied *EDitor's UPDATE!
EDitor's UPDATE info:
Rip-off Report has been contacted by the owners of the company, they said those who have asked for refunds should see them no later than Monday morning or sooner. Credit to your account can takes 4 to 5 days to actually hit your account ,
They again apologized for the delay. We'll see. Rip-off Report is hoping they will live up to what they have promised, we think they will. SO you know, Rip-off Report has confirmed 73 refunds so far, and we know there should be many more. Rip-off Report is investigating more on this situation, and we will be posting an UPDATE to the main Report at this web address https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
I received a call one night 1/2/04 about a promising credit card offer. I gave my information to have $299.00 taken out of my bank account. I waited a few weeks and nothing came.
I called back to this company and spoke to a very rude man he said it will arrive by friday 1/30/04. Nothing. So I called back on 2/6/04 and got a very short rude woman, whose only interest was to get me off the phone. The following week I received a package at my job. I opened it up, looked at the contents, and I did not understand what it was all for. There was no credit card. Just a bunch of junk for my credit and other stuff I do not need. I called the company again. Asked what all this stuff was because I was not told of this. I definitely did not want to spend $299.00 on peices of paper. It was not what I expected.
Of course, I asked for a refund and was told that I cannot get a refund. I was promised a Visa card not junk. I just want my money back.
Marlene
Washington, District of Columbia
U.S.A.