Complaint Review: Trust Benefits

EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

I received a call from Trust and Benefits in Decembr of 2003 and I was told that I would receive a Visa or Mastercard with a $2000 limit that I applied for , I told the representative from the company that I do not recall filling out an application.
But I was excited about getting a new start to restore my bad credit that I went ahead and gave my Bank info. and them permision to withdraw $299 from my account on Dec 12th. I was told that I would receive my card in the mail in 15-20 business days .
It exceeded the 15-20 days and I still had not received anything from them so I gave them a call and the told me there was a delay in proccesssing and I will receive a packet with an application for that card within a few days. I received my packet (Fed Ex) but not my application for the card ,so I called back and the rep stated that due to security reasons my application would come in a additional 2-3 weeks.
I never received the package and I called the 866 260 6166 phone number only to not get an answer.
I went on the internet to find them on google and I found this report so I am filing so I can receive back my $299.
Bernard .D.Foster II
888 Selby Avenue
St.Paul Mn 55104

Bernard
St.Paul, Minnesota
U.S.A.