Complaint Review: Trust Benefits

EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson

EDitor@RipoffReport.com

badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

CONSUMERS REPORT:

I was contacted by Tia Lynn at Trust Benefits about receiving an unsecured credit card with a limit of $2000 to help me repair my credit.

I authorized a direct withdrawal from my bank account on December 19.

I was sent a packet of advertisements, a "benefits card", and a bunch of other crap.

I sent the packet back within the specified time, I think this was about 15 days from reciept of the package.

I have not received my refund to date.

Oh yeah, the phone number that they gave me no longer works.

Melanie
Lake Mary, Florida
U.S.A.