Trust Benefits they promise you a credit card and then send you a useless package. they refuse to give you a refund Champlain New York *UPDATE .. Trust Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
CLICK HERE to see how Trust Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
I mailed back the package they sent to me and I have been in contact with the USPS in champlain. trust benefits said they did not get my package and even if they get it now it will have not been within the time frame allowed. The post office has assured me they know that address very well and that they do receive their mail every monday through friday. the customer service number that I called said that the address that I sent my package to does not take incoming calls. I am going to do everything possible to get my money back even if I have to spend double that to drive to champlain and bust down the door.
Sheree
sarasota, Florida
U.S.A.