Complaint Review: Trustmark Financial Corporation

On November 15, 2007, I received an email that I was approved for a loan for $7000.00 and just needed to call my loan consultant Clarissa Malone at ext. 155. I called and told her that I was calling because I receieved this email that indicated I was approved for a loan. She sent me over the documents and I signed them and sent my information over and was told to send over a security deposit of $882.50 and that I would receive the money with 24 hours into my account. The following there was nothing into my account. I called the 866 number and no one would answer just get voice mail then I tried 0 and it says "welcome to customer service". I got a person named Amanda Gore on the phone and said that she was sending me an email. I got the email that I needed to send more money because there was a computer problem. Now I have already put over $1200 and have not seen nothing and have been told that the money should be there within the next 6-8 hours. Today is December 3, 2007 and I have still can't reach any one and there is still no funds in my account. Now you can't even reach anyone and no one responsed to the emails.

April
Whittier, California
U.S.A.