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  • Report:  #1309588

Complaint Review: Truth finder

Truth finder Took my money I signed up for a trial membership and tried to cancel but they said the can't find my transactions but it's on my bank statement where they took it out they said they couldn't find mi information I've been trying to cancel for two weeks they just giving me the run around they can take my money but they can't find any of my information it over drew my account someone please help. They said they can't find my info to cancel but they keep on taking my money Internet

  • Reported By:
    Ronnie — Warrensville North Carolina USA
  • Submitted:
    Sun, June 05, 2016
  • Updated:
    Tue, June 07, 2016

 They keep taking my money and I called 4times they said they couldn't find any of my information I've tried to cancel 4 times but they want cancel my trial membership they keep taking 43.98 out of my account they have made me over draw from the bank they can take my money but they can't find my information to cancel my trial membership they just keep taking money out of my account please help thank you respectively submitted Ronnie Nichols

1 Updates & Rebuttals


Veronika

Woodstock,
Illinois,
USA

Ronnie Nichols

#2General Comment

Tue, June 07, 2016

1.  First of all Please Close Your Bank Account--I am going to assume that they are withdrawing money from your checking account; go to your Bank Manager and explain the situation and "insist" that they open up another account; if its a savings account then close down the Savings Account.   When you open up another account be sure to let your creditors (if you have credit cards, auto payments, utility bills , etc--in other words let all those that you are making payments to know what your 'New Account Number" is) but do not let that company that took your money "Truth Finder" know your new account number!  If they -Truth Finders- are automatically taking the money out of your account because you authorized them to 'automatically withdraw' that money -You can Stop that "authorization" thru your Bank....talk to a Bank representative or your Bank Manager; I worked in a bank and this can be done; but You need to do it as soon as possible (asap)!!!

2.  Secondly you need to contact 'your' Attorney General ' in your state and send in your complaint against this company "Truth Finder".  Give them as much information as you can.

3.  Contact the Better Business Bureau and file a complaint about Truth Finders, give them as much info as you can.

Please don't delay....Go to your Bank Immediately; do it quickly so that 'Truth Finders' don't keep overdrawing your account!! Take the day off of work if necessary to Close Your Bank Accounts.  I guarantee you that this will stop them from withdrawing your money! And if its an "Automatic Withdrawal" from your account; you can also permanently Stop them from stealing your money; again, do it Right Away. Don't Delay!

 

Hope this helps alittle.

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