Complaint Review: Trymedia

I ordered a digital download PC game from gamestop.com, the digital downloads are handled by Trymedia so Gamestop has no say in it.  The download was fine and when it finished everything seemed to be in order.

However when I tried to run/install the game I had downloaded it said it was missing a file that was in fact there. After several more attempts I got nowhere. It turns out the downloader had missed some information but didn't notice.  Trymedia has no phone number and can only be contacted by E-mail which takes at least 24hrs.

I have contacted gamestop and they informed me that they have no way to help with the fact that I have money tied up with a company that is selling a broken product and has no way to contact them.

   Super08
      (((REDACTED))) @hotmail.com

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.