Complaint Review: TSC DIRECT CONSUMER INSURANCECOMPANY

I have been with Geico for many years and they are very good at what they do but, I needed cheaper car insurance to fit my budget needs. I decided to go to TSC Direct and a very untrained customer service representative handled my initial policy. I had to tell him about an accident involving my daughter, who only had a permit. He told me that he was going to speak to the under writing department about it and placed me on a long hold, when got back on, he told me that everything was alright. He said that all had to do was give him the phone number and address of my daughter, who no longer lives with me and he will forward the information to the under writing(secret society that will never talk to you, if even they really exist) and everything will be okay. I also gave them a $450. down payment and the representative said congratulations on your new car insurance policy, I was happy to be paying $95 cheaper. A month later I receive a letter in the mail that my policy was going to be canceled as of November 7, 2015 because I failed to inform them about my daughter's accident. I was bewildered because I knew I gave that information to the representative, but they informed me, when I called them, that no such thing was recorded in the system. They sent an email letting me know to send them 2 proofs of residency for my daughter to prove she doesn't live with me, it took me some time to get that information but I sent it to them yesterday which was November 3, 2015. With only 4 days until cancelation time they had the nerve to send me an email stating that they needed additional information and I wondered why didn't they ask me for this information when they first asked for the information. They dug up additional information at the last minute and it gave me the impression that they were looking for reasons to cancel my policy, so I asked (when I called them) to speak directly to the under writing department and the representative placed me on a long hold. When he came back on he mentioned that they decided not to offer me insurance and that the cancelation still stands. The several amount of times that I contacted these people, they would always promise to call back and never do you would have to call them to get status on your case.Their customer service representatives care only for their commission and are not properly trained, if they were, there would be no way that they would have sold me their policy initially, if there were problems or concerns. I would stayed with Geico and I would not be making this report! They strung me along enough so that they can keep the $198. I sent them for the month. I was cheated out of my car insurance and I do not recommend this bad company to anyone please be aware of their greed, they will see problems initially in the policy and will push it through at YOUR expense!