Complaint Review: TSE Truckstuff.com - Tri-state Enterprises

I used Google search engine to find Rancho brand shocks for my 2002 Ford F-150 truck.I went to one of the sponsered links TSE truckstuff.com.They advertised a set of 4 ea. (2 front 2 rear)Rancho shocks for $218.99 +free shipping.1 week later i recieved only the 2 front shocks.

I called TSE truckstuff and spoke with Chris.He said Rancho discontinued that particular rear shock for my truck.He offered 2 lower grade rear shocks instead. I explained to him why i did not want the lower grade shocks,instead i wanted to up grade the 2 rear shocks.He said yes,it would cost an additional $66.00.

I agreed and gave him my credit card number.I have been waiting 2 weeks,still no shocks. every time i call they say the shocks have been ordered but they don't have a ups or fedex tracking number.The last time i called TSE truckstuff they hungup the phone on me.

They should not advertise parts they can't deliver.I paid $218.99 for 4 shocks. I want the rest of my order or half my money back.

Joel
Euless, Texas
U.S.A.