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  • Report:  #955204

Complaint Review: TSP Reservations

TSP Reservations Expedia misleading web site, no email confirmation, overcharge Internet, Washington

  • Reported By:
    anne — Orlando Florida United States of America
  • Submitted:
    Mon, October 15, 2012
  • Updated:
    Mon, October 15, 2012
  • TSP Reservations
    Internet, Washington
    United States of America
  • Phone:
  • Category:

      Web site looks as if it is hotel site--phone number on site gave me reservation at Hampton Inn-but on check-in they said it was through Expedia.  I said I didn't use Expedia--I called the Hampton Inn number--Well--no.

     It turns out to be TSP--an afilliate of Expedia- they verbally told me one fee when I made the reservation.   Charged another on credit card. When I managed to contact them by phone they said they  MISTAKENLY mis-spelled my name on confirmation email that they said they sent.  Then, they bamed me for not letting them know that I didn't receive an email with "correct" charge on it. 

      From the very misleading web site to the non-email to the overcharge---this is a scam by a very un-ethical company. 
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