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  • Report:  #1394711

Complaint Review: tuffy auto center

tuffy auto center charging for a service they didnt do and damged my car disks kissimmee Florida

  • Reported By:
    Nancy — kissimmee Florida U.S.A.
  • Submitted:
    Tue, August 22, 2017
  • Updated:
    Tue, August 22, 2017
  • tuffy auto center
    2751 n john young pkwy
    kissimmee, Florida
    USA
  • Phone:
    407 870 8778
  • Category:

 The worse experience, i went for a supposedly free break inspection due to a break noise, they looked at it clean it a little bit charged me 75 dollars for the fixing the supposedly did, they cut the disk which were completely new and unnecessary to be cut and after driving less than ten minutes the noise got worse, i took it back to them, they did the same inspection and wanted to charge 166 more to see if the noise was due to the brake shoes, i said no took it to another shop where they did fixed it and had to replace the disk again because tuffy adjust it too tight which caused damaged to the disk, i asked for a refund and all i got was the run aroundover the phone, the manager todd wanted the other shop job details when that hasnothing to do with them at tuffy charging for a fixing they never did instead a damage and loss of my money, a total ripp off, in the past the previous staff changed the pads and it was ok, another time they broke the oil pan cover, still i gave them another chance and now this, tuffy for me is no longer trustworthy, i just wanted tohelp other people not to be ripped off like i was, how disappointed i feel with such a horrible sevice, i will never go back again. People be aware!

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