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  • Report:  #1398165

Complaint Review: tumbler cup cold (IBEX)

tumbler cup cold (IBEX) ordered a tumbler for 6.95. received tumbler then 2 weeks later my card was charged another 39.99. i did not authorize the second charge. it never said anything about getting charged another 39.95. Internet

  • Reported By:
    beverly — Irwin Pennsylvania USA
  • Submitted:
    Wed, September 06, 2017
  • Updated:
    Wed, September 06, 2017
  • tumbler cup cold (IBEX)
    Internet
    USA
  • Phone:
    855-888-8141
  • Category:

 I ordered an ibex tumbler for a promotional cost of 6.95. 2 weeks after receivinf the cup my card was then charged 39.95 which I did not authorize. I called the company and was instructed that it said i would be charged 39.95 2 weeks after delivery. My choices were to get a credit of 9.95 on my debit card back or send them the cup back. I tried to dispute the charge at the bank but they said the only way to contest it was to cancel my debit card and get a,new one. I have had the same card for over 10 years and was not about to cancel it. Pleae do not order from IBEX or tumbler cold cup unless you plan on paying around 48.00 for this cup.

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