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  • Report:  #1302366

Complaint Review: Turbo Tax

Turbo Tax Turbo Tax Analysis, Advice & or Bundle They give NO advice when you call Turbo Tax because you will never talk to a tax consultant. Unknown Internet

  • Reported By:
    TURBO TAX CUSTOMER SERVICE IS WORTHLESS — Grand Junction Colorado USA
  • Submitted:
    Thu, April 28, 2016
  • Updated:
    Thu, April 28, 2016

I attempted to file my tax for FREE with Turbo Tax and for 45 days I tried to get clarification on a W-2 from Intuit customer service and no one answers their question site when you post a question.  Next after you wait for assistance you finally must file your tax return and pay $29.99 or be late with the IRS, which I would never advise.  When you file they offer a call service BUNDLE of NOTHING actaully for $34.99.   If you select it you will get NO ONE to speak with and NO ONE will call you back.  Turbo Tax is a huge ripoff unless you file early and have simple wages and no questions.  NEVER use any options but the FREE early service or the $29.99 the month of April when you are desparate.  TURBO TAX gives you NO ADVICE  so why pay for it and they WILL NEVER GIVE YOU A REFUND for any service box you check and pay for and never recieve.  TURBO TAX SUCKS!!!

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