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  • Report:  #869681

Complaint Review: Turbotax Audit Defense

Turbotax Audit Defense Tax Resources Inc. Total Scam Citrus Heights, California

  • Reported By:
    Penny — Lakewood New Jersey United States of America
  • Submitted:
    Tue, April 17, 2012
  • Updated:
    Tue, May 01, 2012

Not only did Audit Defense not "provide me with the highest caliber of audit defense available" as per their contract, their representative walked away from my audit situation and wished me "good luck in tax court." As a result I was forced to hire a private accountant to the tune of $7,500 to undo the damage.  I therefore requested that Audit Defense reimburse me.  Not only did they deny that their representative was inept, they accused me of causing damage! 

1 Updates & Rebuttals


TRI-Karen

Citrus Heights, CA 95610,
United States of America

Response to Penny from NJ

#2UPDATE Employee

Mon, April 30, 2012

Penny, Our company certainly strives to provide much better service than you are describing. We are not able to find your case with the first name and state information provided, but we would certainly like you to contact us so that we would be able to investigate your particular situation. We receive dozens of positive reviews from members each week who are happy with our service. Please contact me at at your earliest convenience. 866-610-9695, ext. 10175

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