Complaint Review: Turf Exchange

Please, please choose another company for your turf needs. We went with this company and from the very start the job has not been completed the correct way. They screwed up our financing, the employees don't know what they were doing at all. Our yard looks like crap. Seams can be seen for miles. One of the employees left an open blade on our back wall for cutting the grass. I have two very small kids that this blade could have fallen on. Half of our turf in our back yard is still not nailed down and the other half they left nails sticking out. My husband and by 4 year old each stepped on one. We had to finish nailing them down. It's been 5 weeks and our job is still not complete and I am now getting the run around. The last email I received from the OWNER Mitch tells me that I am just a person that can not be satisfied. Funny because had the job been completed at all I would be satisfied. At this point I will have to call in another company to complete the job they did not. We paid 23k for a job that is not complete and the parts that are are two toned. My front yard has two different colors of grass.

Please, please choose a different company to go with.