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  • Report:  #1200121

Complaint Review: Turkish airlines

Turkish airlines pon my arrival to New York, my luggages was delayed for 7 days.my luggages got damages because of the delay . Once , they told me to estimate the cost of the luggages so they can provide the reimbursement. But when I tried to contact them to check my file they didn,t respond to me. Their unprofessional service made my luggages damaged and put me in uncomfortable circumstance because my medication was stuck with my luggages. I had to stay without my medication for a week . I attempted to contact them buy phone so many times buy they could not deliver my luggages. I want them to provide me the reimbursement for my loss New York, Istambul Nationwide

  • Reported By:
    ingrit — Brooklyn New York
  • Submitted:
    Thu, January 08, 2015
  • Updated:
    Thu, January 08, 2015

I took the turkish airlines to travel back to Albania for my trip. Upon my arrival to New York, my luggages was delayed for 7 days. Lost and found office of Turkish airlines told me to claim for compensation . And I did the claim and email to turkish airlines in TURKYE. They told me to contact with the office in New York. I contacted them but I have no response from them. On top of that, my luggages got damages because of the delay . Once , they told me to estimate the cost of the luggages so they can provide the reimbursement. But when I tried to contact them to check my file they didn,t respond to me. Their unprofessional service made my luggages damaged and put me in uncomfortable circumstance because my medication was stuck with my luggages. I had to stay without my medication for a week . I attempted to contact them buy phone so many times buy they could not deliver my luggages. I want them to provide me the reimbursement for my loss.

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