Complaint Review: TV Box Set

I made the mistake of ordering a box set of a favourite TV show. I was told my order would arrive within two weeks of purchase. I was given a date. Once that date passed and nothing arrived, I called them. At which point I was given the excuse that all of their Canadian orders got lost. They then gave me a bogus tracking number and new delivery date. Again that day passed and nothing arrived.

I tried calling again and it kept going straight to voicemail. Every option I tried in their phone system to speak to someone was unsuccessful as it went to voicemail each time. It appears they stopped taking calls. I'm sure it is because there was an overwhelming amount of complaints that they were not prepared to answer.

What a bunch of phonies! I cannot understand how a group of people can collectively agree on screwing the innocent masses on a regular basis and not be ashamed. I hope they get shut down as soon as possible and are exposed for the fraudulent b****ds they really are. Thankfully I was able to have the charge credited back to my credit card through a full investigation my bank did on my behalf. Don't be a victim....stay away from these despicable crooks!

Miss E
Toronto, Ontario
Canada