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  • Report:  #1029373

Complaint Review: Tvboxset

tvboxset.com - Tvboxset ripoff ordered dvd boxset took my money have not received order Internet

  • Reported By:
    northants Other
  • Submitted:
    Wed, August 08, 2007
  • Updated:
    Thu, August 09, 2007
  • Tvboxset
    tvboxset.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I ordered a DVD boxset from Tvboxset.com (Longstreet - Complete Series). They took the money from my credit card and sent me an email to say that the boxset was on it's way, and gave me an expected delivery date.

The expected delivery date came and went with nothing arriving. I emailed the company and they replied with some excuse about their server going down and they were running off a backup server!!!??(I have no idea how this affects the delivery of my package once they have sent it!)

I have emailed them a further five times now and I have not received a single reply.

Lauradean
northants
United Kingdom

1 Updates & Rebuttals


Jeff From Tvboxset.com

Toronto,
Ontario,
Canada

From TVBOXSET Read and email back

#2UPDATE Employee

Thu, August 09, 2007

Hello ,


TVBOXSET Does NOT scam or rip off clients as claimed in this postings,

the site is still active and has been down for a few days for tech difficulties

if there is any concern or problem with your order send an email to resolutions@tvboxset.com, all inquires, issues or questions will be answered and resolved.

Thank you


Jeff

TVBOXSET

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