TVBOXSET COMPANY IS A RIP OFF. WON'T RESPOND TO EMAILS AND WEB SITE GIVES NO PHONE NUMBER ripoff CANADA
I ORDERED DVD'S FROM THIS WEBSITE. THEY CHARGED MY CREDIT CARD AND NEVER SHIPPED THE PRODUCT. HAVE SENT 3 EMAILS WITH NO REPONSE. WEB SITE GIVES NO PHONE NUMBER OR PHYSICAL ADDRESS. THEY ARE JUST RIPPING PEOPLE OFF.
Angela
GROVETOWN, Georgia
U.S.A.
1 Updates & Rebuttals
Jeff From Tvboxset.com
Toronto,Ontario,
Canada
PLEASE READ AND RESPOND
#2UPDATE Employee
Sat, August 04, 2007
Dear client, first and foremost i would like to apologize for your trouble regarding this matter , as i recently came across this posting i would like to reassure you that you have not been defrauded or voluntary ignored .
Unfortunately at this moment i cant precisely know what went wrong with your transaction, but can only assume that this issue is only a matter of a misplaced order , lost in transit , damaged in transit or simple never delivered for unknown reasons.
For resolution please email at resolutions@tvboxset.com
your full name
phone number
order number (if you have it )
Date of purchase and a brief description of your situation
Also be informed that some postings claim or assume that tvboxset is associated or responsible for wrongdoing in similar DVD sites , we are 100 % not associated or responsible for any transactions in any other site except for tvboxset, we are not fraudulent in any way.
Hope to hear from you soon
Sincerely yours,
Jeff Tabares