TVBOXSET Fraudulent company ripoff Canada Internet
I purchased a box set of a title I have been searching for for years from them of April 12, 2007. My credit card was promptly charged.
Their web site states that all orders are shipped within 72 hours. I have contacted them via email and on their web site 4 times with no response. This, even though, they claim to have around the clock support people.
I've reported this to my credit card company and suggest that no one ever do business with TVBOXSET. They appear to be just a fraud that happens to do a lot of update work on their website adding new boxsets for new victims.
Bob
Rock Island, Illinois
U.S.A.
1 Updates & Rebuttals
Jeff From Tvboxset.com
Toronto,Ontario,
Canada
PLEASE READ AND RESPOND
#2UPDATE Employee
Sat, August 04, 2007
Dear client, first and foremost i would like to apologize for your trouble regarding this matter , as i recently came across this posting i would like to reassure you that you have not been defrauded or voluntary ignored .
Unfortunately at this moment i cant precisely know what went wrong with your transaction, but can only assume that this issue is only a matter of a misplaced order , lost in transit , damaged in transit or simple never delivered for unknown reasons.
For resolution please email at resolutions@tvboxset.com
your full name
phone number
order number (if you have it )
Date of purchase and a brief description of your situation
Also be informed that some postings claim or assume that tvboxset is associated or responsible for wrongdoing in similar DVD sites , we are 100 % not associated or responsible for any transactions in any other site except for tvboxset, we are not fraudulent in any way.
Hope to hear from you soon
Sincerely yours,
Jeff Tabares