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  • Report:  #1445467

Complaint Review: tvsdailydeals.com

tvsdailydeals.com Purchased TV on 11/26/2017 and they failed to deliver. On 5/28/2018, more than 6 months later, I cancelled the "Back Order."

  • Reported By:
    Ulric — Henderson NV United States
  • Submitted:
    Thu, May 31, 2018
  • Updated:
    Thu, May 31, 2018

Stay Away. A classic "Bait-and-Switch" internet company. Purchased at $1599.00 (approximately $800 less than other sites) , a brand new,  LG OLED65C7P, received a confirmation email told next contact would be tracking info. After several days of no email, I phoned. They attempted to have me purchase a "better" version of the TV I ordered. They then transferred me to a "product specialist" who tried to convince me the TV I ordered was inferior: not as many pixels, not as many colors, produced in Mexico - wouldn't I want a "Real" one, etc. Do your homework before you order on-line and go to the manufacturers website to collect the factual data. I only asked if the TV was "Brand New" and not refurbished. I also asked if the TV was a "North American" model and would have a valid manufacturers warranty. They stated it was a brand new, North American model.

OLED displays are made by different manufacturers, such as Universal Display Corp and those displays go into several manufacturers TVs. Those displays are made in several different countries. LG is a Korean company and although most of the manufacturing is done there, they have Global partners with parts made in many different coiuntries. That doesn't matter. There is only one LG OLED65C7P with a warranty for North America. You can buy one much cheaper in several Asian countries, but those serial numbers prove it doesn't have a warranty here. You are out of luck. That was my only apprehension. I was not swayed by the "switch," therefore I never received the TV in the 6 months I waited.

tvsdailydeals.com currently advertises the LG OLED65C7P for $1496, even less than the price they couldn't deliver to me. I read other reviews where people stated they did get a "good deal" and that may be possible, if for whatever reason, tvsdailydeals can purchse your TV for less than they are charging you. Most reviewers have they same experience as me. Good price advertised, but then no delivery on that price. I could have bought one from them for $2799 or Amazon, who would have delivered.  Stay Away.

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