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  • Report:  #1413815

Complaint Review: tvsdailydeals.com

tvsdailydeals.com uses bait and switch tactics. They don't deliver the tv they advertise; will ask you to upgrade or cancel order once you call North Branch Minnesota

  • Reported By:
    Kyle — North Branch Minnesota United States
  • Submitted:
    Tue, November 28, 2017
  • Updated:
    Tue, November 28, 2017
  • tvsdailydeals.com
    27448 Furman street NE
    North Branch, Minnesota
    United States
  • Phone:
    1-877-933-2578
  • Category:

I ordered an LG OLED65B7P television from tvsdailydeals.com.  The order receipt said it would be delivered within 7-10 business days, and there were no issues placing my order.

I was browsing deals on other websites when I realized that tvsdailydeals.com wasn't listed on any google or amazon comparison shopping lists.  I looked for a review of tvsdailydeals.com and found a report on ripoffreport.com involving the exact model that I had ordered.  I called tvsdailydeals.com customer service to see when my television had shipped, and I was told that it never had. 

The representative from tvsdailydeals.com claimed that there should have been a pop-up when I placed my order that said the panel on the model they were selling was only an 8-bit panel instead of a 10-bit panel, and that they couldn't ship it until I signed that waiver.  He also claimed that this was to make the tvs cheaper for companies buying in bulk who didn't care about quality.  OLED screens are some of the most expensive units available right now, so that wouldn't make any sense.  I ended my call in order to look into some of the claims I had been told.

I called customer service at LG to ask if they manufacture 8 bit OLED panels and the representative told me that all LG manufactured OLED panels are 10-bit, and that only refurbished televisions could be 8-bit if the original panel was replaced by the servicer. 

I received an email saying that my order with tvsdailydeals.com had been canceled by the time I had gotten off of the phone with LG.  Huge waste of time and I missed out on buying a real tv from another retailer while it was on sale.

 

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