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  • Report:  #737291

Complaint Review: Twin Lakes Apartments

Twin Lakes Apartments Dishonest, criminal, rip-off, pet fees, poor maintenance Palm Harbor, Florida

  • Reported By:
    Anonymous — Palm Harbor Florida United States of America
  • Submitted:
    Mon, June 06, 2011
  • Updated:
    Mon, June 06, 2011

Twin Lakes apartments charges a one-time $300 pet fee (not a deposit) and additionally $20 per month for having a pet. We lived in our apartment there for 14 months and during that time paid $580 in "pet" charges alone. We also steam cleaned our carpets 2 times while living there.

At the time of our moving out, Twin Lakes sent us a "bill" for an additional $400 for carpet damage.
This was sent to us in writing. We responded to the letter letting them know that we would not be paying that money to them and that any "damage" to the carpet is just usual wear-and-tear of living in a space for 14 months.

They have since sent our "bill" to collections so my once-high credit score will now be completely ruined because of Twin Lakes' need to suck their tenants for invalid money "owed" to them.

Additionally, when our lease was up and we were still in negotiations on our house purchase, we had to do month-to-month. We ended up paying them $1200 per month with all of the month-to-month fees, etc. The apartment was in no way, shape or form nice enough to pay that kind of money for. I pay that amount for my 2,000 sq. foot house with a pool, etc.

Watch out, apartment seekers. These guys will feign to service you and handle your apartment maintenance but their "fixit" jobs are shoddy at best. It's not worth all of the trauma to live in this apartment community. They will suck you for every dollar that they can.

2 Updates & Rebuttals


mr rik

miami,
Florida,
USA

I would make sure

#3Consumer Comment

Mon, June 06, 2011

They really got $400 in damage.


brownsong

culpeper,
Virginia,
USA

I would still pay

#3General Comment

Mon, June 06, 2011

If your credit has been good all along and you want to keep it that way, I would just pay it. The collection company will do payments if necessary. It won't ruin your credit forever, it will just take a dip for a year or so, but then it will get back on track. It is worth it. And in the future, try to work out these problems before they go to collections. Writing a letter saying you simply won't pay is not working it out. Upon doing that, you should have known it was going to go to collections. It is a small amount, not worth ruining your credit over.

That said, congratulations on the purchase of your new home.

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