Complaint Review: Twin Peaks Restaurant El Paso TX

Friends and family have visited Twin Peaks Restaurant in El Paso, TX on numerous occasions. After discussing experiences that we’ve had, we noticed that every single one of us were overcharged for drinks we DID NOT consume! The waitress would wait and casually say “your friends that just left did not pay for 4 drinks” or they gave us a tab for drinks and food that we had already paid for at the bar while waiting for a table.

This is very bad practice and the waitresses need to be informed that consumers take notice and share their stories with other patrons. It was extremely disappointing when the manager was told and all he said was “well I have to believe my waitress if she said you haven’t paid well you haven’t paid” As I mentioned before, taking advantage of the patron is very bad practice and we will make sure not to visit that restaurant ever again.