Complaint Review: Two Of Us - The Right One

I was divorced in April of 2008. It has been very difficult for me. In addition I suffer from depression, which only worsened after the divorce. I thought that dating might help. I went on the internet and found The Two of Us. On December 23rd I went to their offices and met with Joyce Muscara, a sales person. After gathering some information, Joyce laid down a contract for $8,900. I was astonished and ready to leave. Suddenly the price went down to $3000. From other compliants I have read about this organization, there is no fixed price. It's whatever you can get out of the customer. I was reluctant to sign. I explained to Joyce that I was going to see my ex-wife over the holidays and I wanted to see how things went. She discouraged me from doing this. She said "It's not likely that you'll reconcile after 34 years. Go ahead and make it a Christmas present to yourself." So I foolishly signed the contract and initialled several paragraphs that I did not read. Joyce did not inform me that there were no refunds. The following day I decided to cancel the contract. I called and spoke with Kathy. I told her I wanted to cancel. She said there were no refunds. I didn't have time to follow up since I was leaving town for the holidays. When I returned on January 5th I called and spoke with Kathy. I explained that my wife and I had decided to work on patching things up and that I no longer wanted to date. I asked for my money back. She refused and told me to put my demand in writing, which I did. Curiously, following this discussion, Kathy called and referred a female client to me. I sent my demand letter in the following day. Two weeks later I received a written denial with the threat that if I did not use the services my $3000 would be forfeited. I have since researched this organization and found that there are so many complaints against it for high pressure sales tactics and terrible service, that a class-action lawsuit might be in order. Dan Caldwell, New Jersey

U.S.A.