Complaint Review: TWX*AOL AOL

On my Dec 05, 2006- Jan 4, 2007 account statement, I noticed a weird transaction from TWX*AOL SERVICE in the amount of $25.90 on 12/12/2006. Then again on my Jan 5,2007 -Feb 4,2007 statement for $25.90 on 1/10/2007.

I do not use or have never ever had AOL service. Never! But there was money taken out of my account for this service I never had. I have only used Road Runner service for the past year and have no use for AOL anyways.

After reading a similar story on ripoffreport.com, I immediately went to my bank and had my check-card cancelled, and called the 3 credit bureaus to put a temporary fraud alert on my accounts. Since reporting the charges, I have receieved temporary credit to my account while the bank investigates. After doing searching online, I was shocked at all the horor storied I read about innocent people being ripped of by AOL!

Now, I have received an AOL ACCOUNT REPORT from AOL in the mail telling me that my payment method is out of date and that my balance is $77.70 (probably for the banks reverse charges and this months bill) They want me to update my payment information with my new debit card. And I'm sure collector's calls and letters are not far away from what I've read with other people.

What do I do now? I have no idea where to go and I'm sure they will start ruining my credit in the near future because of non-payment. How do I make them go away?

My boyfriend is having the same problem too. We know they illegally opened accounts for us because we live in the same house, share 1 computer, and have never used AOL. So why would we have 2 different AOL accounts for a service we've never had.

I don't understand how this happened and I don't know how to get rid of them. Something needs to be done-they've ripped enough innocent people off!

Sarah
Honolulu, Hawaii
U.S.A.