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  • Report:  #553961

Complaint Review: TXU Electric

TXU Electric TXU Monthly Charge Internet

  • Reported By:
    Norma Rae — Arlington Texas USA
  • Submitted:
    Wed, January 13, 2010
  • Updated:
    Wed, January 13, 2010

After years of using TXU Electric Service, a friend of mine pointed out to me about TXU's "Monthly Charge" listed on my bill.  This line gave no explanation of what the "$5.00 Monthly Charge" was for and when I called TXU, they would only say that it is a monthly customer charge. 


Now that I am with another electric company, I have a slightly lower rate but no "$5.00 Monthly Charge."  This "Monthly Charge" is a rip-off.  After years and years of being a "preferred" customer of TXU's, they were ripping me off by $60 every year.  That's additional money I could give to a charity or a friend in need of help.  This should be illegal -- it certainly is immoral. 


I will never go back to TXU, no matter the rates, on principle and because they cannot be trusted.

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