Txu energy A ripoff company Dallas Texas
About 4 months ago I sign up for txu I should of look at the reviews first now I'm regretting they are charging me a 400 dlls deposit they say that I'm paying late but they never told me that when I called customer service it sound it like they were in a different country and they didn't help me they said if I cancel my services they will charge me another 400 dlls for terminating t contract, I Am so upset bcuz when I sign up they never told me this and now I'm stuck with them because I cant afford this and I don't want t screw up my credit!
1 Updates & Rebuttals
Anitra
Texas,TXU Energy: Here to help
#2UPDATE Employee
Tue, October 15, 2013
Hi Sandy, we’re sorry for any inconvenience this has caused. We’d like to review your account to see if we can determine what may have occurred. If you would email us your account number and contact information to SocialMedia@txu.com, we’ll contact you to help. We look forward to hearing from you!