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  • Report:  #746951

Complaint Review: Txu energy

Txu energy This company bills dishonestly and will not explain its methods at all Internet, Texas

  • Reported By:
    David — san benito Texas U.S.A.
  • Submitted:
    Wed, June 29, 2011
  • Updated:
    Thu, June 30, 2011
*UPDATE Employee: TXU Energy *Consumer Suggestion: Check their website

This company bills dishonestly and will not explain its actions at all. The house im billed for for electricity is tiny and is a lot smaller than the other houses in my area. Yet i keep getting huge unexplained bills by this rip off joke of a corporation. The house itself is under 1000 square feet and the upstairs is not used at all. (Which means there is no electricity being used up there) I will also be contacting the texas attorney general's office on this. My bills have been 238.00 plus every month which i know is incorrect because of how often electricity is used..

2 Updates & Rebuttals

Ken

Greeley,
Colorado,
USA

Check their website

#3Consumer Suggestion

Thu, June 30, 2011

You should be able to go on their website and check their rates.  You could also compare the usage on your bills to your actual meter readings.

I'll bet you find out energy is a lot more expensive now.

BTW, it doesn't matter how OFTEN electricity is used, but how much is used when you do.

Greg@TXU

USA

TXU Energy

#3UPDATE Employee

Wed, June 29, 2011

I am sorry to hear about your issues. I would like to see if I could help. 

Please email me at greg@txu.com so we can discuss.

Thank you,
Greg
TXU Energy

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