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  • Report:  #448564

Complaint Review: Communications International - Tyco Electronics (Macom)

Tyco Electronics Public Safety Radio 800 Mhz doesnt work well York Pennsylvania

  • Reported By:
    York Pennsylvania
  • Submitted:
    Mon, May 04, 2009
  • Updated:
    Mon, May 04, 2009
  • Communications International - Tyco Electronics (Macom)
    Lynchburg, VA
    York, Pennsylvania
    U.S.A.
  • Phone:
  • Category:

A lawsuit filed on behalf of law
enforcement officers across York County
demands a return to the old 911 radio system
while glitches with the new system are fixed.
The lawsuit alleges that communication
problems with York County's new, $36
million 911 system are a public safety hazard
and are putting law enforcement officers at risk
of injury or death. It also complains of
inadequate training and problems with a
computer-based system used to dispatch
officers.
The lawsuit asks the court to prevent the county
from continuing to use the new 911 and
dispatching system until the problems are
resolved and the proper training is provided.

Angry in york
York, Pennsylvania
U.S.A.

2 Updates & Rebuttals


Angry in york

Yok,
Pennsylvania,
U.S.A.

Communications International CII

#3Author of original report

Mon, May 04, 2009

Communications International and Tyco will put as little resources they can into this project and everywhere. I have heard that some of the people from Communications International of Vero Beach has people installing and maintaining these public safety products are not even properly trained and have no certifications.
Collier County Florida Public Safety Radio 800Mhz simulcast upgrade, when doing the switchover from analog to digital there was major outages and they didn't even know why and had NO Tyco (Macom) representatives on site during this critical upgrade, it really doesn't make sense when the money that was paid for this system by the County had no high level engineer from Tyco there on site.


Angry in york

Yok,
Pennsylvania,
U.S.A.

Communications International

#3Author of original report

Mon, May 04, 2009

Communications International was involved in testing and setting this system up.

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